Terms & Conditions

Website Minimum Order Value

Retailers Minimum Order $400 ex GST 

Trade Minimum Order $250 ex GST

Prices

Wholesalers / Trade Pricing shown on our webpage is excluding GST F.O.B our Sydney warehouse

All transactions are processed in AUD and include 10% GST

All terms and prices are subject to change without prior notice due to unforeseen circumstances such as fluctuations in exchange rates.

Payment to be made by Direct Bank Credit, Paypal, Visa or Mastercard. Paypal/ Credit Card transactions attract a surcharge of 2.6%. Our preferred method of payment is Electronic Funds Transfer i.e. Direct Bank Credit.

Shipping & Delivery

Freight

Freight is not included in the cost of goods. Peritus Australia will arrange Freight and Insurance on each order, the rate subject to our various carriers current rate. P.S. The freight cost is subject to the physical weight or cubic weight whichever is greater. Freight will be invoiced separately; upon receipt of which in our Bank account the goods will be dispatched.

Customers can choose to use their own carriers for Freight & Insurance. If the customer is organising the freight, no responsibility will be taken if goods are damaged in freight. Minimal handling fee will be charged. 

Delivery

Orders are dispatched within 4 business days and shipping times are estimated at between 3-8 business days depending on your location within Australia.

Time quoted is subject to possible changes in shipping schedules, strikes, carrier delays, etc.

We use Australia post and few other courier companies for delivery unless otherwise specified by our customer.

Held Stock

Stock will be held for a maximum of 14 days from ordering.

Returns & Replacements Policy

Please choose carefully. We do not normally give refunds if you simply change your mind or make a wrong decision.

Return policy on faulty goods

In the case of a faulty item it shall be replaced with an identical item for you as quickly as possible.

In the case where the item is not as described on our site we shall refund your money in full on receipt of the returned item.

The returned product must be in its original packaging – in new condition & unused.

Please contact Peritus Australia through sales@peritusaustralia.com.au prior to returning your goods.

Breakage on arrival

At Peritus Australia, we have a good record for the safe arrival of fragile goods. However if on arrival your goods are broken, chipped, cracked etc. please contact us within 48 hours of your order being received and we will organize a replacement.

Changes to Orders

Any change / cancellation must be made in writing directly to sales@peritusaustralia.com.au.

Terms & Conditions

Standard Terms and conditions may be updated at any time.

 

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